3-1-1 is an easy-to-remember telephone number that connects citizens with knowledgeable customer service representatives ready to help with non-emergency government matters.
3-1-1 is an easy-to-remember telephone number that connects citizens with knowledgeable customer service representatives ready to help with non-emergency government matters. Whether you are a local resident, visitor, or business, Washoe 311 provides a prompt, courteous and professional customer service experience. Washoe 311 staff answer phone calls during business hours, while answers are also available 24/7 through the online knowledgeable database. Help is available in English and Spanish via text, phone, email, and through TTY relay. For more information, visit www.washoecounty.gov/311