According to the U.S. Bureau of Labor Statistics, employment of Patient Monitor Technicians is projected to grow 14 percent from 2018 to 2028, much faster than the average for all occupations, and produce the need for 89,000 job opportunities nationally. Renown Health’s new Transfer and Operations Center (RTOC), is now seeking patient monitor technicians to work side-by-side with doctors, nurses and national technology partners, to help ensure seamless care for patients and providers for 27 counties across northern Nevada, Lake Tahoe and northeast California.
“As demand grows for “hospital at home” services using wearable, continuous pulse oximetry, allowing patients the convenience of being in their own homes, we need to hire more patient monitor technicians to closely monitor our patient’s health data, and regularly communicate with them throughout their recovery process,” says RTOC Director, Melanie Morris, MSN, RN.
Patient Monitor Technician Role
At the Renown Transfer and Operations Center, patient monitor technicians (called Hospital Operations Coordinators), facilitate patient throughput logistics, bed placement, and support services for telehealth home monitoring. The patient monitor technicians communicate and collaborate with the RTOC team, physicians, nursing units and other hospital departments to deliver quality service through a team-oriented and collaborative approach.
Successful candidates have a passion for patient care; a love of technology; demonstrate a high standard of courtesy, performance, diplomacy and respect for confidentiality; have great attention to detail and excellent telephone and prioritization skills. Having the ability to handle multiple demands and prioritize accordingly due to the complexity of tasks and demands at high-census times is important.
A patient monitor technician hoping to begin work in the industry generally needs to have only a high school diploma or a GED. A CPR certification and an excellent technical understanding of medical equipment and software are all key qualities to have. Renown offers a full training program and support for those wanting to become new patient monitor technicians.
Technicians work in the 6,000 square foot Renown Transfer and Operations Center, the largest center of its type in the United States, consisting of 28 plasma screen displays, which form a series of custom dashboards to monitor occupancy in every hospital unit and across Renown’s network, allowing for situational awareness and real time decision making.