NCET Biz Tips: Embracing integration: The power of one

In today’s fast-paced and interconnected world, businesses of all sizes rely on robust telecommunications and technology solutions to thrive and stay ahead of the curve. If your business falls behind on the innovation curve, it isn’t easy to catch up.

A well-integrated technology setup is the backbone of any successful Reno area enterprise.

Picture this. You’re juggling multiple vendors for your business phones, IT services, cabling, network infrastructure, building security, and carrier services. The complexity is enough to make anyone’s head spin!

But fear not. You have companies based in Reno that can swoop in like tech superheroes to simplify your life and make your business operations a breeze. PacStates is one of those companies.

PacStates illustrates how bundling all necessary services under one umbrella can create a “1 + 1 = 3” solution that equals more than the sum of the parts.

Gone are the days of navigating through endless customer support lines or waiting on hold to speak to a different representative for each service. With “One Company, One Call,” you effectively have a single point of contact for all of your inquiries, making communication smoother and troubleshooting faster.

Here’s a bit of history about PacStates (Pacific States Communications). The company was founded in 1986 out of a national trend of corporations buying market share to the detriment of local clients. Pacific States Communications started by providing small business phone systems. The company quickly evolved as a larger provider of local source phone systems, structured cabling, external paging systems, and telco (business line support).

In 2016, Pacific States Communications rebranded to PacStates to encompass VoIP (Voice over Internet Protocol), IT projects, Wi-Fi solutions, and physical security, including fully integrated camera surveillance, access control, and environmental sensors.

Today, PacStates is home to 30 employees in Reno with more than 200 years of combined call flow design and implementation experience. It is not plug-and-play. Their phone systems engineers and telecom specialists “talk the talk” to interface with all carriers and related providers to get jobs done or corrected.

Cable infrastructure is still an “art” in its design and installation. PacStates installations can easily be identified by the neat and organized runs and the “combed” cable bundles entering the equipment room.

If core values exist within a company, they tell you something about its vision, mission, and principles. PacStates core values encompass Integrity Matters, Take Ownership, Servant Attitude, People & Families First, Safe Place to Work, and Do What’s Right – Even When It Hurts.

Does PacStates have any success stories? Below are three recent ones the company is proud of.

• Three complete Carson Tahoe Hospital surveillance and access control upgrades providing an integrated, cohesive physical security platform across all properties.

• Design and implementation for construction site 24/7 security for the new Liberty Dogs project in south Reno.

• Wrapping up a custom-designed camera and access control for a large gated community.

Challenges do remain for PacStates and other technology solutions providers. Although PacStates’ growth continues, it is impacted by how many good, qualified, and trainable individuals the company can find. Personal referrals have proven to be the best hiring avenue. Working with local training facilities in Reno holds some promise.

Some suggest magic is at work when a business has an opportunity to work with a “One Company, One Call” well-trained integrated business technology solutions provider. The benefits are numerous—simplified operations, cost-effectiveness, seamless integration, enhanced support, scalability, and flexibility.

When it comes to PacStates as a technology solutions provider, once their customers experience the benefits, the comment they get the most is, “Where have you been all my life?”

So, if your business finds itself juggling multiple vendors and longing for a more straightforward, efficient way to manage your company’s business technology needs, consider embracing the power of integration.

As one of the leaders in integrated business technology solutions in our Northern Nevada area, PacStates can help your business say goodbye to complexity and confusion. PacStates can then help your company say hello to seamless connectivity and innovative solutions with the magic of “One Company, One Call.”

If you want to learn more about PacStates and integrated telecom and technology solutions, you have an opportunity right around the corner at NCET Tech Wednesday in August.

Sign up early for PacStates’ presentation on Aug. 9 from 4 p.m. to 5 p.m. with networking from 3 p.m. to 4 p.m. During your visit, you will hear and learn about:

• The latest cybersecurity advancements.

• Protection tips and awareness.

• Office/building physical security encompassing integrated cameras and access control.

The top 5 things to do when you get hacked.

So don’t be late. Register now by visiting ncetevents.org.

Bill Leonard is VP of Communications at NCET and a freelance copywriter of customer case studies, white papers, and success stories. Connect with Bill at Bill Leonard Creative and LinkedIn. NCET produces education and networking events to help people explore business and technology.